The most frequent questions

Below you can find answers to most of the popular questions, if the answer is not found, please contact us!

Is your merch original?

Of course, we work individually with each artist so that you have the opportunity to choose everything in one place, so it is impossible to get to the site of products without the consent of the artist.

How can I receive my order?

Currently, you can receive your order only at a branch or a post office of Nova Poshta within Ukraine.

How soon will I receive my order?

Shipping time depends on the product. Products in stock will be sent to you within a week. Meanwhile, limited collections with pre-sale can be shipped within four weeks.

How do I sell my merch through you?

Contact us and we will tell you everything!

When is the merch of my favorite artist?

We are in contact with many artists, so it is likely that very soon!

Returns and Exchanges

Please write to us at metakulturaproject@gmail.com so that we can agree on the method of returning goods and funds.
You can read the refund policy here .